Hospitality Hints

I was talking to a friend today, and the topic of hospitality came up. She told me that I have the “gift” of hospitality. I told her that I am not sure that it is a “gift”, rather something that I observed in my mother. …

Use a Little Tact, Rachel Lynde.

Had to share this funny article on using tact when dealing with others  from  The Modern Mrs. Darcy and a video to brighten your day. [youtube=http://www.youtube.com/watch?v=NG-fnZR7DEw&feature=player_embedded#at=207]

Elements of a Sincere Apology

My last post recapped a Wall Street Journal article about insincere, ineffective apologies that people make. Today, I’ll  list the elements (according to Ms. Bernstein) of a comprehensive, hence effective, apology. Researchers agree that they include these eight elements: Remorse- I’m deeply sorry. Acceptance of …

A Sincere Apology

There was an insightful article in The Wall Street Journal on Tuesday, Oct.19, by journalist Elizabeth Bernstein entitled “I’m Very, Very, Very Sorry…Really?” It rated the sincerity of apologies from the most sincere to the least, who we most apologize to, and why insincere apologies don’t …